You've been named as a reference for , a company applying to join the CrossTrades Logistics Network. Your feedback is confidential and takes under 2 minutes. Please rate your experience working with them from 1 (poor) to 5 (excellent).
How capable are they across the freight forwarding services they provide?
* Helps us confirm the fit with the kind of forwarding our members rely on.
How smoothly did they manage the shipment from booking through to delivery?
* Gives us a picture of how they plan and coordinate a shipment end to end.
How quickly did they come back to you on quotes, updates and urgent issues?
* Turnaround speed matters a lot when members are working across time zones.
How clear, proactive and accurate was their communication throughout?
* Tells us how they keep counterparts informed as a shipment progresses.
How reliable were they on invoicing accuracy and settling payments on time?
* Members extend credit to each other, so we ask every reference about payment history.
Based on your experience, how confident are you recommending them as a partner?
* Your answer helps keep the network to the standard our members rely on.
Anything else we should know? Positive or negative, this stays confidential.
